Delivery Information

It is our aim to dispatch all orders within 24 hours of receipt. We have tried our best to keep delivery charges to a minimum.

Only you know how fast you need the gifts you are buying so you can choose from a number of different delivery options and costs. This choice is made at the point of checkout. Once you have placed your order, it is packed and as soon as it is dispatched we will send you an email with a tracking number.

If you are not sure which option is best for you, then please call us on 01488 669004 or email our helpful customer services team : customerservices@thegreatgiftcompany.co.uk

MethodCostDescription

STANDARD UK

£ 3.95

On orders below £60

FREE with orders over £60!

Standard delivery within the UK including Channel Islands, Northern Ireland , Isle of Man and the Shetlands. Orders are dispatched within 24 hours and delivery is made to you by Royal Mail tracked and should arrive with you within 2-3 working days.

Once your order is placed you will receive a Royal Mail Tracking Number via email, but please note that Royal Mail do not guarantee a specific date or time.

If you can’t be at your specified address when the postman attempts to deliver you can ask him/her to leave the parcel in a safe place. Please enter this place (e.g. in the carport/with your neighbour etc) under delivery options. Otherwise the postman will leave a note with a phone number so you can then either choose a different delivery date or collect your parcel from the depot. The parcel will be held at the Royal Mail office for two weeks before being returned to us.

EXPRESS UK £ 9.95

On all orders

If you live in the UK you can opt to have next working day, express delivery of your gifts, as long as you place your order no later than 3pm. If you place an order on a Friday, Saturday, Sunday or Bank Holiday, your parcel will be dispatched on the next working day for delivery the following day.

Delivery will be next day before 5pm.

Someone will need to be at your specified address to sign for the parcel so please make sure someone is home. If no-one is home then the postman will leave a card and take your parcel back to the depot.

BFPO £4.50 On all orders
EUROPE £18 .00

This price applies to parcels weighing less than 1kg. If your parcel weighs more than 1kg when packed we will contact you to let you know of the extra charge.

All parcels can be sent to any address in Europe. Delivery takes up to one week and must be signed for. You will be able to track your parcel with the Tracking Number we will email you once your order has been placed.

This service is available to the following European countries:

Andorra, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City.

For all other countries please use the International Delivery Service

Please note that the delivery price does not include any local Taxes or Duties – the recipient is responsible for these, if applicable.

INTERNATIONAL

£25.00

This price applies to parcels weighing less than 1 kg. If your parcels weighs more than 1kg when packed we will contact you to let you know of the extra charge.

We are happy to send parcels to any address in the world – please allow 5 – 10 working days for delivery.

Please note that the delivery price does not include any local Taxes or Duties – the recipient is responsible for these, if applicable.